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Conditions of Use


1.Is it safe to use my credit card ?

It is safe to use your credit card.Bc our secure socket layer (SSL ) is the industry standard and the best software for e -commerce transaction.It will encrypt your credit card number and details. 

2 . What are your payment terms ?

We accept the following credit directly with our account : Visa, Master card etc. For the first time customers , Please make sure to place your order to your billing address , or we will deny your transaction. 
We also take orders paid by Western Union and HSBC (a kind of bank transfer). If you wish to pay by bank transfer, please do not hesitate to contact us for more details. 

3.Tracking Methods

It takes about 7-9 working days to arrive at your door, besides, we will process the order within 24 hours. In most cases items are received within 8 days , but we say 10 days in case of delays . 
We will ship your order via DHL or others.After your order is shipped, we offer number.You monitoring can monitor your goods through the following website . 
Chronopost website : http://www.chronopost.fr
DHL website : http://www.dhl.fr ,etc.

4 . What are your shipping rates?

Shipping depends on the amount of orders. 
We will provide you tracking number via e- mail once your products are shipped . We strongly recommend that you place your order at least 3 weeks before major holidays to allow sufficient time for possible delivery . 

5 . Can I exchange or cancel an order?

When an order is sent from our site, we tend not to modify or cancel your order. The order will be processed automatically as soon as you click "Start" . You can contact us with our customer service if you want to make a change as soon as you want to change. However , due to the foregoing, we can not guarantee that your order will be changed. We send the products after your order with us in a few hours. 

 

FAQ

1.Q:Are products authentics,100% originals packaged?
A: Yes,our products here are anthentic quality and 100% originals package. All the products are just directly stocked from container abroad like orders cooperated for wal-mart and so on.So there are various styles that you may have interest. And due to certain stocks from our own factory and non tax fees home and abroad,we develop our business enlarging cooperation broadly via sample offering and free shipping here, that is why the prices shown are so cheap. Just come on and catch a chance to enforce our development here.

2.Q: Why my packaged order stay pending, just dispatch from the post?
A: We are sorry for delay. Regularly, shipping time to your address is 7-9 business days, and the tracking information will be updated within 3 days. Please don't worry, we promise you of safe order and right items. What you see and what you order on our website is what you will get.

3.Q: How long does it take to ship orders door to door? 
A: Here we arrange order package and ship it out within 48 hours after your payment cleared, and it will take about one week to get the address you offered.

4.Q: Is your site secure? 
A: Yes all orders are processed through credit card 100 percent secured "http" servers , all other info is safe and we never share other info with any other parties.Also smoothly via hacker safe.etc.

5.Q: How long does it take me to get my order once I place it?
A: Orders are processed daily. Your order will be processed by our warehouse or suppliers and you can expect your order to be delivered within 5-8 business days.Sometimes there would be a little delays due to huge demands,holidays,slow customs processing, but your order will be delivered finally.

6.Q: We were charged on our credit card but status shows not shipped yet?
A: Sometimes the tracking info would be delayed to update, especially during the holidays, during these times you may get your goods before we can update that you have in fact been shipped.

7.Q: How much is shipping fee to my country?
A: We provide the lowest shipping fees(10$ for one pair generally,Spend less to buy more), you don't need to pay for extra fees except the product price and shipping fee.

8.Q: Why are you items so cheap compared to other sites , are you guys legit? 
A: We and our buyers buy overstocks & overuns from the same factories that make for famous companys and we have been doing this for many years. We also work on very tight profit margins to provide our clients good value.

9.Q: We ordered 8 days ago we have not got our tracking yet?
A: Yes, some e-mails systems block our e-mails as spam, please check your junk mail and add our email address to your friend list.

10.Q: We got our tracking number two days ago but our order is not showing up in usps or ems tracking system?
A: Sometimes there is a few days delay if shipping is backed up due to huge demand before goods are showing up in the system.Or tracking systems maybe delayed due to certain factors in usps or ems tracking system.

11.Q: I sent you an e-mail 3 days ago, how come, I have no response? 
A: We try to reply to e-mails within 24 hours.If you have not received a repsonse from us,your e-mail may have not been received or blocked the emails from us,in order not to waste your time,please add our email to your list after you place the order.We receive many customers e-mails every day and try to respond to them all,but sometimes your e-mail may get accidentally deleted by our SPAM blocking. Please e-mail us again if you have not received an reply within 1 days except weekends allow for 2 days. 

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